Payment methods:

Bank cards

Only cards issued by a banking or financial establishment located in the European Union or Monaco will be accepted.

At the time of the Route

Some of our routes can be paid at our office up to 30 minutes before the start of the route

Anti-fraud policy

Destino Toledo will verify each form of payment accepted and reserves the right to refuse the management of a transaction, sale or shipment in case of suspected fraud or illicit activity. For more information about our anti-fraud policy, see our General Conditions of Sale.

If you are thinking of visiting the City of Three Cultures, take note of these tips that will make your stay in Toledo easier:

1. Comfortable shoes

Whenever we do tourism it is advisable to wear comfortable shoes that allow us to take long walks to get to know a new city, but this recommendation becomes almost mandatory in Toledo. Its magical streets are covered with cobblestones where walking in heels becomes “mission impossible”.

2. Plan your trip

Although Toledo may seem like a small city, its wealth of monuments, history and entertainment is immense. With so much to see and do, every second is gold. The Primate Cathedral, the Alcázar, the countless churches, museums, mosques, synagogues…

To make the most of your visit to the city, Destino Toledo offers you the most complete guided tours so you can get to know every magical corner.

In addition, the offer of cultural and leisure activities in Toledo is increasing: the Fly Toledo Urban Zip Line, the wine tastings of the best wineries in the region, such as Eno Diffusion, the Time Capsule show… that you can combine with your guided tour at the best prices.

Discover all our offers at

3. So as not to lose you…

Toledo is famous for its labyrinthine streets, in which even people from Toledo can easily get lost; That is why it is highly recommended to carry a map of the city with you at all times. You can request it at the establishment where you are staying or at any of the Tourist Offices, such as the Casa del Mapa in Plaza de Zocodover.

There are also free applications for smartphones and tablets that can be very useful with geolocation, such as Be Your Guide Toledo.

4. Historical Center of Toledo, pedestrian zone

If you come with your car you should know that a large part of the historic center is a pedestrian area, so you will not be able to access some streets with it, which are only accessible to residents. Public parking is scarce within the walls, most of it taxed with O.R.A. or exclusive for residents. In addition, some Toledo streets can surprise you with sudden narrowing that leaves your car stuck.

But don’t despair! There are several alternatives to come to Toledo with your car. There are several private car parks in the old town, where you can leave your vehicle for around 13-16 euros per day. You can also find free car parks like the one in front of the Bus Station from which you can get to the historic center by taking a walk to the escalators.

We recommend that, if you come with suitcases, you inform yourself in advance about access at the hotel where you are staying, since there is the possibility of accessing it by car to leave the suitcases and thus avoid a walk loaded with luggage .

5. Toledo in its “Great Days”

Toledo has two big festivals: Holy Week and Corpus Christi. If you want to get to know the city in its best clothes, these are undoubtedly the best days, but at the same time the most popular. Therefore, book accommodation, routes and activities as far in advance as possible.

6. Phone numbers of interest

Here you can find a series of telephone numbers that may be useful:

  • Municipal Tourist Office: +34 925 23 91 21
  • Provincial Tourism Office: +34 925 24 82 32
  • Toledo City Hall: +34 925 26 97 00
  • Radio taxi: 925 25 50 50 / 925 22 70 70
  • Urban Bus: Info lines +34 900 50 68 48
  • R.E.N.F.E.: +34 925 22 30 99 / +34 902 24 02 02
  • Bus Station: +34 925 21 58 50
  • Emergencies: 112
  • Ambulances: +34 925 22 15 22
  • Local Police: 092 / 925 25 04 12
  • National Police: 091/ 925 28 85 00
  • Civil Guard: 062 / +34 925 22 59 00

Once you have found the product(s) you need, just follow these steps:

1- Select the product

2- Click add to cart.

Once the new product has been confirmed, you can continue with your purchases or finalize the order. Click on “Place order”, to access your basket.

3- Once in your basket, you can check the products that have been added. If necessary, you can modify the quantity, add or delete a product.

4- If you wish to use your promotional offer, enter the code you have in the field provided for this purpose and then click on the button “apply”.

At that moment you will know the amount of your discount. The total amount of your order will be updated.

Payment :

1- Last step of the order.
In this step you can make the necessary checks and modifications through the order summary. Once this verification is done, you can proceed to the payment.

2- Select the payment method. If you want to obtain more information about the forms of payment accepted, do click here.
If you pay by bank card, you must indicate the card number, the CVV2 and its validity date.

3- If you pay with a gift card, indicate the card number and the confidential code, which you will find on the back of the card.</ p>

The “gift card” field must be filled in only in case of making a payment with the gift card.

Order confirmation

Once the payment has been made, a new page will appear with the order summary: your products, the delivery method, the total amount, etc.</ p>

Once the order is registered, you will receive 1 e-mails :

  • An order confirmation e-mail with the products purchased and the total amount of your order.

You just need to enjoy your route in Toledo


To purchase our routes and products in our online store, you may or may not create a user account. The data collected will be treated in accordance with the provisions of our privacy policy and current legislation. Once the account is created, you can add the routes and items you want to the shopping cart, choose the payment method.

Once the purchase is made, the customer will receive the email that has indicated the confirmation of the operation with the data related to the product they have purchased.

For most routes and for routes with the category of “weekly routes” it is necessary to book 2 hours in advance.


The product price will be the one included in the catalog, which does not include the relevant taxes.


The following forms of payment are enabled:

– Payment Gateway/Card Payment This option also includes credit card payment.

– Payment on the route. For this option, please bring the exact money and in cash.


You can cancel or change the date as long as the deadline for it has not exceeded. Both cancellations and date changes are completely free, as long as they are done in a timely manner.


If you are a registered user you can enjoy many advantages: exclusive offers, accumulate points to exchange them for other activities, keep up to date with the latest news, etc.

To retrieve your password, go to the login page.

Click on the link “forgot your password?” and follow these steps:
  • 1- Write your e-mail address and click on the validate button. A link will be automatically sent by email to obtain a new password.
  • 2-Go to your email account and click on the red link.
  • 3- Once on the page, choose a new password and confirm it.
Then click the validate button.
Your password will be changed and you will be able to connect to the page.

You can continue your visit and your purchases.


If you try to connect to your account several times in a row without success, an automatic block can occur.

To request a new password, you can also contact Customer Service from Monday to Friday, from 10:00 a.m. to 8:00 p.m. . We will send it to you by e-mail so that you can unlock your account.



Do you want some advice before visiting our city?

Plan your trip to Toledo